Kingdee Service

Kingdee adheres to the service principle of “Active Service, Fast Response”, and provides customers with management consulting, implementation, and technical services related to software products.

Complete Service Products


Kingdee rolls out to customers six service product systems: training, management consulting, implementation, operation and maintenance, requirement feedback, and IT system. The customers can choose different service combinations according to the size., management mode, and ERP application status of their companise to form characteristic personalized service solutions.

All-dimensional Service Mode


Kingdee provides its customers with a series of multidimensional services, including call center, network, on-site service, and remote service, helping every customer to have the best and truly personalized services.

Convenient Service Network


In China, Kingdee has 39 branches  focusing on marketing and service and 1,100 partners  lines from consulting, technology, implementation service to distribution.  Kingdee Staff for global service: Over 3,200 employees, more than 500 implementation consultants, over 700 R&D engineers, and more than 100 cooperative partners. The service network of Kingdee covers 221 cities and regions across the China mainland, and is extended to Taiwan, Singapore, Malaysia, Vietnam, and other Asia-Pacific countries through partners.

Pearl Club


In June 2002, Kingdee launched “Kingdee Pearl Club Plan ”, the first ever Chinese promotion platform of success experience of enterprise information application. The “Kingdee Pearl Club” is an interactive open platform that covers the whole country, and it helps the customers to summarize and extract tools and methods through successful cases and applications, which can satisfy the requirements of the enterprise information-based management.