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How to Purchase Genuine Software

 

1. Purchase from Legal Channels

Kingdee Software (China) Co., Ltd. has set up 38 subsidiaries and over 1,200 authorized partners in Mainland China. To consult the related information on the branch or authorized partner of Kingdee in your local place, you can query via Kingdee web site (http://www.kingdee.com) or call at 4008-830-830

2. Purchase Legal Voucher

The contract and invoice are important evidence to recognize if the Kingdee software is a genuine version. Double-check and keep the related contract and invoice safe when purchasing Kingdee software.

3. Legal Product Media

The Kingdee software product package box contains the Kingdee product installation disk, End User License Agreement, and Kingdee Product Registration Password Letter (or Kingdee Software Encryption Card). Check these items carefully and keep them safe.

Please carefully authenticate the Kingdee software product package box, Kingdee product installation disk, End User License Agreement, and Kingdee Product Registration Password Letter (or Kingdee Software Encryption Card). You can view the pictures of samples of genuine software on the Kingdee web site.


4. Online Registration

If the Kingdee software that you purchase needs to be registered online, please log in to Kingdee product registration web site (http://reg.kingdee.com) for online product registration. Type the product S/N and CDKey mentioned in the Kingdee Product Registration Password Letter. Then, enter the related company information and software character code generated after software installation. Download the product license after registration and import it into K3 via AC Set Management.

5. Genuine Validation

Only the Kingdee software purchased from a legal purchase channel that bears legal purchase vouchers and legal product media shall be considered as a genuine product. You can authenticate the Kingdee software and purchase original Kingdee software through Kingdee’s authorized distribution channel only.

If you find that the system gives a prompt message indicating that the Kingdee software you use is illegal copy, or that the product license is different from the order information, the software that you purchase may be used without authorization. Please contact Kingdee immediately. You can call Kingdee product registration center at +86-755-83272006 or send E-mail to reg@kingdee.com.

For the user of unauthorized software, if the software has passed the genuine validation, the user can use the Kingdee software normally. We recommend such users to stop using the unauthorized Kingdee software and purchase original Kingdee software through Kingdee’s authorized distribution channel only.

6. Enjoy Customer Service

Only genuine users have the rights to enjoy related services provided by Kingdee. When you need the related service from Kingdee, please contact the local Kingdee distribution service branch. You can log in to Kingdee web site at http://www.kingdee.com, or call us at +86-755-26612299-6030, or dial the phone number of Kingdee¡¯s local branch to query if the distributor is authorized by Kingdee.

If you have the customer service number or you are a customer of the online registration product, please log in to Kingdee customer service center (http://service.kingdee.com) through the customer service number or product S/N to enjoy the online service. For details on how to obtain the customer service number, please log in to the web site of Kingdee customer service center.

7. Protect Privacy

Kingdee Software (China) Co., Ltd. will protect your related information from being used for other purposes.

When you use the Kingdee Product Registration Password Letter or Kingdee software encryption card number or Kingdee software customer service number to log in to Kingdee web sites (including but not limited to www.kingdee.com, reg.kingdee.com, service.kingdee.com, and kis.kingdee.com) to use the product or service provided by Kingdee, Kingdee Software (China) Co., Ltd. will collect the related information about you to provide related services. The information is used to provide you with service from Kingdee Software (China) Co., Ltd., improve the service contents provided to you, meet your requirements on a certain product, or inform you of the latest product information.

8. Interpretation

This purchase manual is subject to change by Kingdee Software (China) Co., Ltd. The changes will be published on the apparent positions on Kingdee web site. Kingdee Software (China) Co., Ltd. retains the rights to explain this purchase manual.

9. Questions and Suggestions

For any questions and suggestions, please contact us. Phone number: 4008-830-830. E-mail: sales@kingdee.com.


Under what circumstances is authentication for genuine software required?

To better guarantee your legal rights, Kingdee suggests that you should sign Kingdee Software Product Sales Contract with the local branch or Kingdee authorized distributor. You need to perform genuine validation under the following circumstance , When:

■ You sign a Kingdee software purchase contract.
■ You receive and pay for the software.
■ The seller issues an invoice to you.
■ You cannot judge whether the purchased Kingdee software is a genuine software (for example, you purchase the Kingdee product through consignment or informal channels).
■ You find that the purchased Kingdee software cannot enjoy the formally agreed after-sales service from the supplier.
■ You find that the S/N of the purchased Kingdee software expires.
■ You doubt that a certain web site may be using pirate Kingdee software.
■ Someone expresses willingness to help you change the site and module information of the Kingdee encryption card.

 

Kingdee International Software Group Company Limited © 1993-2009
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